We Now Know What A Fulfillment Party Has To Meet

Ultimately Barbara and her husband John opt for fulfillment from PostNL. Not an easy decision, after several bad experiences with other parties. “But PostNL has helped us enormously. They even called in night and weekend shifts to make sure the stock move went smoothly. We now know what a fulfillment party has to meet for us: sufficient staff, fast customer service and a late cut-off time.”

Keep up with everything

John has another job at the time, but quickly joins the web shop. They learn everything from the internet. Photography, photoshop and marketing. The webshop is growing so fast that it is difficult to keep up with everything. Barbara: “We rented a building where we had twelve employees. Everything was there: logistics, customer service and marketing. But in no time the space was too small and we were back against the roller door.”

Time for optimization

And that late cut-off time also came. Ordered before 23:59, in most cases means tomorrow at home. Barbara buys the collections herself and PostNL then receives all goods directly from the suppliers. The next day the new articles are Armenia Phone Number live in the webshop. Barbara: “Then we start the marketing and social media mill. For the rest I am completely unburdened and because of that I have time for other things. Such as, for example, optimizing the Belgian webshop.”


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How does fulfillment work?

A serious fulfillment partner can take care of the complete logistics for an online store. From stock management to picking orders, from packing and applying the labels to shipping and possible returns. And as an e-commerce entrepreneur, do you want to easily offer your products from one central stock on various platforms, such as bol.com or Amazon? Then your fulfillment partner can help with IT connections. PostNL also provides more convenience through handy plug-ins. Not only for linking supply and stock, but for, for example, offering various delivery options, the address check and track & trace.

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